Return Policy

30-Day Return Window

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of delivery for a full refund or exchange. Items must be unused, in their original packaging, and in the same condition as when you received them.

How to Initiate a Return

To start a return, please follow these steps:

1. Contact our customer service team at hello@aria-store.com or call +1 (555) 123-4567
2. Provide your order number and the reason for the return
3. We will send you a prepaid return shipping label via email
4. Pack the item securely in its original packaging
5. Attach the return label and drop off at any authorized shipping location

Return Conditions

To be eligible for a return, items must meet the following conditions:

• Returned within 30 days of delivery
• Unused and in original condition
• In original packaging with all tags and labels attached
• Include all accessories, manuals, and documentation
• Not damaged or altered in any way

Refund Process

Once we receive your return, we will inspect the item and process your refund within 5-7 business days. Refunds will be issued to the original payment method. Please allow 5-10 business days for the refund to appear in your account, depending on your financial institution.

Exchanges

If you would like to exchange an item for a different size, color, or product, please initiate a return and place a new order. This ensures you receive your replacement as quickly as possible.

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Personalized or custom-made items
• Items marked as final sale
• Opened hygiene products

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund at no cost to you, including return shipping.