Shipping Policy
Shipping Methods and Costs
We offer multiple shipping options to meet your needs:
- Standard Shipping: Free on orders over $50 (5-7 business days)
- Express Shipping: $12.99 (2-3 business days)
- Overnight Shipping: $24.99 (1 business day)
Processing Time
Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order has been placed, and a shipping notification with tracking information once your order has shipped.
International Shipping
We ship to over 100 countries worldwide. International shipping costs and delivery times vary by destination:
- Canada: 7-10 business days, starting at $15
- Europe: 10-14 business days, starting at $20
- Asia: 12-16 business days, starting at $25
- Australia: 10-14 business days, starting at $22
Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer. These fees are not included in our shipping costs.
Order Tracking
Once your order ships, you will receive an email with a tracking number. You can track your package using this number on our website or the carrier's website. If you have any questions about your shipment, please contact our customer service team.
Shipping Restrictions
We currently do not ship to P.O. boxes or APO/FPO addresses. All orders must be shipped to a physical street address. Some products may have shipping restrictions based on local regulations.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 48 hours of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.
